Frequently Asked Questions (FAQs)

Therapy can be beneficial for anyone experiencing emotional distress, relationship difficulties, life transitions, stress, grief, trauma, or simply wanting to better understand themselves. You don't have to be in crisis to benefit from therapy. Many people seek counseling to improve communication, build coping skills, increase self-awareness, and enhance their overall well-being.

Your first appointment is an opportunity for you and your therapist to get to know one another. You'll discuss what brought you to therapy, your personal history, current concerns, and your goals for treatment. Together, you'll begin creating a personalized plan to help you move toward healing and growth.

The length of therapy varies depending on your goals and individual needs. Some clients benefit from short-term therapy focused on a specific concern, while others choose longer-term support for ongoing personal growth or more complex issues. Your therapist will regularly review your progress with you throughout treatment.

Yes. Tree of Life Counseling currently accepts:

• IEHP

• Cigna

• Evernorth

• UnitedHealthcare

• Optum

• Spring Health EAP

• Lyra Health EAP

• SCAN Health Plan

If you have questions about your insurance benefits or coverage, our office is happy to help verify your eligibility.

We welcome self-pay clients and offer competitive private-pay rates. Sliding scale appointments may also be available with select associate therapists based on availability.

Yes! We provide secure HIPAA-compliant telehealth services for clients throughout California, allowing you to receive therapy from the comfort and privacy of your home.

Our clinicians provide therapy for:

• Young children

• School-age children

• Adolescents

• Adults

• Couples

• Families

• Older adults

We strive to match each client with the therapist who best fits their needs.

Our therapists utilize evidence-based treatment approaches tailored to each client's needs, including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), EMDR, Brainspotting, Play Therapy, Art Therapy, Solution-Focused Therapy, Family Systems Therapy, mindfulness-based interventions, and other trauma-informed approaches.

Yes. Your privacy is extremely important to us. Therapy is confidential and protected by state and federal laws, including HIPAA. There are a few legal exceptions to confidentiality, such as concerns involving imminent danger, abuse reporting requirements, or court orders. Your therapist will review these exceptions with you during your first appointment.

Most clients begin with weekly sessions to build momentum and establish therapeutic goals. As progress is made, sessions may transition to every other week or monthly based on your needs and treatment plan.

Absolutely! We encourage you to review our therapists' biographies and specialties to find someone who feels like a good fit. If you're unsure, our office staff can help match you with a clinician based on your concerns, preferences, and scheduling needs.

No. Our therapists do not prescribe medication. If medication may be beneficial, we can coordinate care with your primary care physician or refer you to a psychiatrist or psychiatric nurse practitioner for evaluation.

We understand that unexpected situations arise. We kindly ask that cancellations be made at least 24 hours in advance. Appointments canceled with less than 24 hours' notice or missed without notice may be subject to a late cancellation or no-show fee.

Getting started is easy! Simply contact our office by phone or through our website to request an appointment. Our team will answer your questions, verify your insurance if applicable, and help connect you with the therapist who best meets your needs.

We look forward to supporting you on your journey toward healing, growth, and emotional wellness.