Privacy Policy

Effective Date: July 9, 2026

At Tree of Life Counseling, your privacy is important to us. We are committed to protecting the confidentiality of the personal information you share with us, both on our website and throughout your experience with our practice.

This Privacy Policy explains how we collect, use, and protect information obtained through our website. This policy applies only to information collected through our website and does not replace our HIPAA Notice of Privacy Practices, which governs the privacy and security of your protected health information as a client.

Information We Collect

When you visit our website, we may collect certain information, including:

Your name
Email address
Telephone number
Information you voluntarily provide through contact forms or appointment requests
Browser type and device information
IP address
Website usage information collected through cookies or analytics services

Providing personal information through our website is voluntary. However, certain information may be necessary for us to respond to your inquiry or assist with scheduling services.

How We Use Your Information

Information collected through our website may be used to:

Respond to inquiries and questions
Schedule appointments
Contact you regarding requested services
Improve our website and user experience
Monitor website performance and security
Comply with applicable legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

Confidentiality of Therapy Services

Tree of Life Counseling & Wellness Center is committed to maintaining the confidentiality of all client information in accordance with applicable federal and California state laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Information shared during therapy is confidential except in circumstances where disclosure is required or permitted by law, including but not limited to:

Risk of serious harm to yourself or others
Suspected child, elder, or dependent adult abuse or neglect
Court orders or other legal requirements
Other situations permitted or required by applicable law

Clients receive a separate HIPAA Notice of Privacy Practices before beginning treatment.

Cookies and Analytics

Our website may use cookies and analytics tools to help us understand how visitors use our website and improve its functionality.

Cookies do not provide us with access to your personal files or information stored on your computer.

You may choose to disable cookies through your browser settings; however, some features of our website may not function properly.

Third-Party Services

Our website may contain links to third-party websites or utilize third-party services such as appointment scheduling platforms, payment processors, telehealth providers, or embedded maps.

We are not responsible for the privacy practices of these third-party providers. We encourage you to review their individual privacy policies before providing personal information.

Email and Electronic Communication

Please be aware that email and website contact forms may not be fully secure methods of communication.

We recommend that you do not include sensitive medical, mental health, or confidential information when contacting us through our website.

If you become a client, secure communication methods may be available through our client portal.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or internet storage can be guaranteed to be completely secure.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information directly from children through our website without appropriate parental or legal guardian involvement.

California Privacy Rights

California residents may have additional privacy rights under applicable California law regarding certain personal information collected through websites.

If you have questions regarding your privacy rights or wish to request information concerning personal information we maintain outside of protected health information governed by HIPAA, please contact our office.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

Tree of Life Counseling

Phone: 760-983-9269

Email: treeoflifecounseling20@gmail.com

Office Address:

15437 Anacapa Road, Suite 30, Victorville, CA 92392

16192 Siskiyou Road, Suite 3, Apple Valley, CA 92307

If you are a current client with questions regarding your protected health information, please refer to our HIPAA Notice of Privacy Practices or contact our office directly.